Replacement & Return Policy
Replacement Return Policy – SNP Sports
We strive to deliver high-quality sports equipment and apparel to our customers. While it is rare, there may be instances where you receive a damaged, defective, or incorrect product. To maintain our bond of trust with our valued customers, we offer a hassle-free return and replacement policy for such cases.
Eligibility for Returns & Replacements
• Damaged or defective product upon arrival.
• Incorrect product received (wrong size, design, or model).
• Mismatch in clothing size (only if the delivered size differs from the invoice).
• Color mismatch in apparel.
• Printing errors in sportswear (misplaced or incorrect design).
How to Request a Return or Replacement
• Contact SNP Sports Customer Support at support@snpsports.com within 3 days of receiving your order.
• Our team will verify your request and guide you through the process.
• Once we receive the returned product, a quality check will be performed.
• If eligible, we will replace the product or process your refund accordingly.
Refund Policy
• Refunds are processed after we complete the product inspection.
• If replacement is unavailable, a full refund will be issued.
• COD charges and shipping fees are non-refundable.
• For online payments (Credit Card, Debit Card, Mobile Banking, or Bank Transfer), refunds will be processed to the original payment method.
• If a duplicate payment occurs due to a technical issue, we will process a refund.
• Refunds typically take 7-10 working days. If not received within this timeframe.
At SNP Sports, customer satisfaction is our priority. If you have any concerns, feel free to reach out, and we will ensure a smooth resolution.
For more details, visit www.snpsports.com.
Need help?
Contact us at support@snpsports.com for questions related to refunds and returns.